Privacy Policy

Privacy Policy

Effective Date: 10/01/2022
Last Updated: 08/01/2025

JetStream Lending Company, LLC
NMLS ID: 2416121
6960 Cintas Blvd., #200
Mason, OH 45040
513-577-4128
customersupport@jetstreamloans.com

FACTS

What does JetStream Lending Company do with your personal information?

Why?
Financial companies choose how they share your personal information. Federal law (the Gramm-Leach-Bliley Act) gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income

  • Credit history and credit scores

  • Account balances and payment history

How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons JetStream Lending Company chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information Does JetStream Lending Company share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes Yes
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes – information about your transactions and experiences No We don’t share
For our affiliates’ everyday business purposes – information about your creditworthiness No We don’t share
For nonaffiliates to market to you No We don’t share

Who we are

Who is providing this notice?
JetSteam Lending Company, a licensed mortgage lender operating as a non-delegated correspondent lender.

What we do

How does JetStream Lending Company protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files, encryption, and access controls.

How does JetStream Lending Company collect my personal information?
We collect your personal information, for example, when you:

  • Apply for a loan

  • Give us your income information

  • Provide employment information

  • Give us your contact information

  • Show your government-issued ID

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies, as allowed by law.

Why can’t I limit all sharing?
Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness

  • Affiliates from using your information to market to you

  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • JetStream Lending Company has no affiliates.

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • JetStream Lending Company does not share with nonaffiliates so they can market to you.

Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • JetStream Lending Company does not jointly market.

SMS/Text Messaging Consent

By providing your mobile phone number and opting in through our website, in writing, or verbally, you consent to receive recurring text messages from JetStream Lending Company at the number provided. These messages may include:

  • Responses to your inquiries

  • Application and loan status updates

  • Document requests

  • Appointment confirmations and reminders

  • Relevant mortgage market updates or offers

Consent is not a condition to apply for or obtain a mortgage and does not create any binding obligation on either party. Message frequency may vary. Message and data rates may apply according to your mobile carrier’s plan.

You may opt out at any time by replying STOP to any message we send. After you send STOP, you will receive one confirmation message, and no further SMS messages will be sent unless you opt in again. For help, reply HELP to any message or contact us at customersupport@jetstreamloans.com or 513-577-4128.

We will use your mobile number and text message details only in accordance with this Privacy Policy, and we will not sell or share your personal information with unaffiliated third parties for their own marketing purposes.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:
JetStream Lending Company
6960 Cintas Blvd., #200
513-577-4128
customersupport@jetstreamloans.com

Download a copy of our Privacy Policy here.

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